Frequently Asked Questions

Explore our FAQs to learn how VerbalScripts can meet your transcription needs with precision, efficiency, and unmatched professionalism.

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All Questions Service Delivery Human Transcription Pricing & Payment Security & Confidentiality Career and General Questions Order Placement

Service Delivery

Human Transcription

Pricing & Payment

Security & Confidentiality

Career and General Questions

Order Placement

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Frequently Asked Questions

What are Your Frequently Asked Questions?

What is your turn-around times?

What quality assurance measures do you implement?

What format do you deliver your transcripts in?

What are Verbalscripts business days?

Is the turnaround time in calendar days?

I want only a portion of my audio file to be transcribed, can you do that?

I require a customized transcript for my project, how can I request one?

May I partner with a dedicated point person at Verbalscripts?

Is it possible to rush an order?

Does Verbalscripts refuse any audio quality?

Does Verbalscripts produce verbatim transcripts?

What sets Verbalscripts apart from other transcription services?

What is Verbalscripts' accuracy guarantee and how do you achieve it?

Why are humans considered more reliable than AI and software?

Why do Verbalscripts concentrate on 6 industries?

What is Verbalscripts' accuracy guarantee and how do you achieve it?

What file formats does Verbalscripts accept?

Does Verbalscripts support transcription for complex topics?

What industries does Verbalscripts specialize in?

How does Verbalscripts Human transcription service work?

What languages do Verbalscripts support?

Can Verbalscripts transcribe multiple speaker files?

Can Verbalscripts provide timestamped transcripts?

. What formats and templates do Verbalscripts accept?

. How does Verbalscripts communicate with clients?

Are my transcripts handled by experienced professionals?

Why are your prices lower than other transcription services?

How do Verbalscripts billing procedures work?

How much does transcription cost?

What payment options are available?

Are there any additional fees or charges besides the agreed rates?

Is there a fee for submitting my work after business hours or on holidays / weekends?

Can I cancel my order and get a refund if I've already paid for transcription?

Do you offer refunds after the transcripts has been delivered?

Is price same for audio and video transcription?

Is there any option to make the payment after the transcripts are delivered?

What is Verbalscripts' confidentiality policy?

Is Confidentiality assured?

Can Verbalscripts sign an NDA?

How do Verbalscripts keep my information secure?

What happens to my material after you’ve completed my job?

How can I sign up as a transcriber?

Which businesses need transcription services?

Is accuracy more important than speed in transcription?

What is the purpose of transcription in the legal industry?

How does transcription help with SEO?

Why is transcription necessary in higher education?

Do Verbalscripts transcribe sermons and focus groups?

Can Verbalscripts partner with my company?

What factors can affect the quality of the transcript?

Do you have medical trained transcriptionists?

Is Verbalscripts hiring?

What are Legal Transcription Services?

What types of legal documents are transcribed?

How is transcription performed?

Can you explain the steps involved in your transcription process?

How do I become a Verbalscripts customer?

How do I get started?

What if my file is really large?

Can I email my audio files to you?

Can I scan and email my handwritten notes and text them to you?

What is the status of my order?

Is it possible to add additional information or instructions to files?

Is there a minimum duration for files?

What if my project has unique transcription requirements?

What if I have a project that needs to be completed over the weekend?

What if I have a project that needs to be completed overnight?

Do you accept links?

What kind of work do you transcribe?

What is the comments box for in the Quick Get a Quote and Order form?

Can I move my order from normal to Rush or Super Rush to speed up?

What is the quickest way to receive a job estimate?

I am working with a client who requires a unique transcript template/format. Do you accommodate such requests?

What if I don't need your services very often?

My audio file pertains to a subject area not listed on your website. Will you still transcribe it?